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Shipping and Returns

shipping rates

 

EXCHANGES & RETURNS

                      

 

If you’re not 100% happy with your order, we want to hear from you, so please get in touch with the (super friendly) team at Laze.
You can return your items as long as they are in good condition. Please make sure that they come back to us as you received them - un-worn, with originals tags intact and no sign of marks or make-up!  

Over Christmas we extend our returns policy as we know items are being given as gifts.

If you purchase from November 1st - 24th December, you will be able to return your item up until January 10th. Unwanted Christmas gifts can be exchanged for other goods.

If you are returning an item for a refund, we accept items returned to us within 14 days from the date you received your order. If you are returning an item to exchange it, the item must be returned within 30 days from the date your order was received. Items returned outside of these periods may be refunded / exchanged at our discretion - please email us first for confirmation. If you return an item for a refund outside of the 14 day return period and within the 30 day exchange period, you will have the choice to exchange your item. 

Sorry we don't offer free returns at the moment if you get in touch we can help you with the process. 

We will cover the cost of your return postage if your item is faulty or you have been sent the wrong item. 

 

Please email us at help@lazewear.com notifying us that you are going to be returning your pyjamas, then we advise you to return them to us at:

 

Laze Wear/Clientbase

Woodview Road

Paignton

Devon

TQ4 7SR

 

With a note with your order number and the reason for your return and we'll get your refund or exchange organised for you asap! 

We recommend you send it back via a tracked service so that it gets back to us safely! 

 

DUTY

                      

 

If you are purchasing from outside the EU, you will be liable for any import duty on your order.

  

Please remember to check your junk/spam/promotional mail. Tracking emails from us may end up in here!

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SIZE CHART

We're all about comfort, so if you have any questions about sizing don't hesitate to talk to us at info@lazewear.com