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SHIPPING

Click on the table below for all shipping rates. 

UK SHIPPING

FREE STANDARD SHIPPING 2-4 WORKING DAYS ON ALL ORDERS OVER £60

  STANDARD SHIPPING 2-4 WORKING DAYS ON ALL ORDERS UNDER £60 COSTS: £2.99

NEXT DAY DELIVERY WHEN ORDERED BEFORE 3:30PM (MON-THURS) WORKING DAYS COSTS: £2.99

SATURDAY DELIVERY WHEN ORDERED BEFORE 3:30PM FRIDAY COSTS £9.99

EUROPE 

FREE STANDARD SHIPPING 3-5 WORKING DAYS ON ALL ORDERS OVER €85

  STANDARD SHIPPING 3-5 WORKING DAYS ON ALL ORDERS UNDER €85 COSTS: €5.00

DHL EXPRESS SHIPPING 1- 3 WORKING DAYS COSTS: €11.00

USA 

  FREE DHL EXPRESS SHIPPING 2-4 WORKING DAYS ON ALL ORDERS OVER $95 USD

  DHL EXPRESS SHIPPING 2-4 WORKING DAYS ON ALL ORDERS UNDER $95 COSTS: $13 USD

AUSTRALIA 

  FREE DHL EXPRESS SHIPPING 3-5 WORKING DAYS ON ALL ORDERS OVER $135 AUD

  DHL EXPRESS SHIPPING 3-5 WORKING DAYS ON ALL ORDERS UNDER $135 COSTS: $25 AUD

CANADA 

  FREE DHL EXPRESS SHIPPING 2-4 WORKING DAYS ON ALL ORDERS OVER $130 CAD

  DHL EXPRESS SHIPPING 2-4 WORKING DAYS ON ALL ORDERS UNDER $130 COSTS: $25 CAD

SWEDEN 

  FREE DHL EXPRESS SHIPPING 1-3 WORKING DAYS ON ALL ORDERS OVER 880 kr

  DHL EXPRESS SHIPPING 1-3 WORKING DAYS ON ALL ORDERS UNDER 880kr COSTS: 117.00 kr

UAE

  FREE DHL EXPRESS SHIPPING 3-5 WORKING DAYS ON ALL ORDERS OVER 335 AED

  DHL EXPRESS SHIPPING 3-5 WORKING DAYS ON ALL ORDERS UNDER 355 AED COSTS: 52.00 AED

 

For all other countries, shipping rates will be displayed at checkout or you can contact our customer service team at help@lazewear.com.

 

DUTY

If you are purchasing from outside the EU, you will be liable for any import duty on your order. All duties and taxes will be displayed at checkout. To avoid any unnecessary delays we recommend paying duties and taxes when you place your order.

 

RETURNS 

Returning an item couldn't be easier with Laze. Try your pyjamas on in the comfort of your own home and if you think you really can’t snuggle down in them or need to send them back for a new size or colour we’ll happily offer you an exchange or refund within 30 days of your purchase.

You can return them as long as they are in good condition. Please make sure that they come back to us as you received them - un-worn, with originals tags intact and no sign of marks or make-up!  

Please note: Sale items have a different return notice and must be returned within 14 days of receiving them otherwise a refund cannot be processed.

If you’re in the UK or EU we offer FREE 30 day exchanges and returns so you can really fall in love with your pyjamas! We're really sorry, but at this time customers ordering outside of the UK or EU will have to cover their own return postage costs.

Please note:

Personalised items are NOT eligible for return or exchange (unless faulty)

Please contact us in advance if you have concerns over sizing before ordering your bespoke pyjamas!

Returned items must be in the same condition they are received in - with all original packaging, tags and no sign of marks or make-up and un-worn

FAULTY ITEMS

In the very unlikely event you receive a faulty item, please get in touch with our friendly Customer Support Team who will be on hand to resolve any issues; help@lazewear.com

How to Return or Exchange an Item

If you are returning an order in the UK, click here to print a pre-paid Royal Mail return label.

If you are returning an order in the EU, please get in touch with our (super friendly) team at  help@lazewear.com to arrange a return label.

If you are outside of the UK or EU please arrange postage to the below address:

Laze Wear/Clientbase

Woodview Road

Paignton

Devon

TQ4 7SR

We recommend sending your return back by a signed for service to ensure it arrives safely, however, the delivery method is completely up to you. Please make sure you receive and retain a proof of purchase receipt from the courier.

Information to Include With Your Return

In order for us to process your exchange or refund in the quickest manner possible, please make sure to include the completed Returns Form on the reverse of the dispatch note you received with your original order.

Processing your Refund

A refund against your original payment method will be processed upon receipt of items. We will aim to process your refund within 7 days of receipt. Please allow 4 - 7 working days for refunds to appear in your account as processing times differ between banks!

Please remember to check your junk/spam/promotional mail. Tracking emails from us may end up in here!

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SIZE CHART

We're all about comfort, so if you have any questions about sizing don't hesitate to talk to us at info@lazewear.com